888-504-8273 (between 9 a.m. and 5 p.m. EST time zone)
Shipping methods and Policies
At this time, we ship via UPS Ground shipping to any destination that UPS will deliver worldwide. UPS will not deliver to post office boxes, APO/FPO addresses. For those customers that need to have their order delivered to a post office box or APO/FPO, XeroBugs also offers United States Postal Service shipping options, but the rates may be higher or lower than UPS ground, please call and confirm the rates over the phone.
Shipping charges are calculated by the weight of your order and chosen shipping method then displayed during checkout.
Orders are processed upon receipt. Actual shipping time is contingent upon credit card verification and shipping method chosen. Most orders are shipped within 2 business days* of receiving payment confirmation for your order. No orders are processed or shipped on Saturdays, Sundays or U.S. Holidays.
*Business days do not include Saturday, Sunday or major Holidays.
Sales Tax
XeroBugs only collects sales tax on orders being shipped to an address within the state of New Jersey . There is no tax collected for orders shipped outside of New Jersey.
Still Have Questions?
If you still have questions regarding our products, shopping cart, purchasing process, or website please feel free to contact us at (888) 504-8273 or email sales@xerobugs.com